Refund Policy

1. When Refunds Are Issued

  • Payment Errors: Double charges, failed orders despite payment deduction.

  • Unfulfilled Orders: If we cannot deliver due to stock unavailability.

2. Refund Methods

  • Original payment mode (credit card, Easypaisa, etc.).

  • Store credit (if preferred by the customer).

3. Non-Refundable Cases

  • Cash-on-delivery orders where the recipient refused acceptance.

  • Orders lost due to incorrect shipping details provided by the customer.

Refund Timeframe: 7–10 business days.

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